Don Britton's East Ridge Transmission & Total Car Care opened its doors in 1973 in Chattanooga, TN. It started as a general auto repair shop in a rented building with a few tools, a floor jack and four jack stands. After 17 years of steadily increasing the standards and quality under which the shop operated, a reputation for high quality work was earned and has never been questioned!
A solid reputation combined with required technical training for all its employees allowed the business to take off and never look back. Don Britton's East Ridge Transmission & Total Car Care now has 13 lifts, including one for motor homes and other large vehicles, and 11 employees in the 12,00-square-foot building. Don as well as his mechanics are ASE Master Automotive Technicians and have the vast skill, knowledge, and experience to back their work with an extensive double warranty.
We proudly offer a benefits package to all employees, which Don believes is important to getting and keeping the best of the best. He also fosters trust with his employees by allowing all of them to have keys to the shop. “They can come and go on their own free will. They can work on their own cars on the weekends or their family members’ cars that they have to keep up anyway by using the shop. They in return look after the company by taking care of the customers. They have no reason to take advantage of me, and they don't."
